Privacy Policy & SMS Terms & Conditions

1. Introduction

786 Halal INC ("we," "us," "our," or "the Company"), operating as 786 Halal US Meat, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect information when you interact with our website, place orders, or communicate with us by phone, text message (SMS), or email.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information when you do business with us:

• Contact information — your name, business name (for wholesale accounts), phone number, email address, and delivery address.
• Order information — products ordered, quantities, preferred delivery dates, and any notes you include with your order.
• Communication content — the content of text messages, calls, emails, and WhatsApp messages exchanged between you and us.
• Website information — basic technical data your browser provides automatically (such as IP address, device type, and pages visited). We use this only in aggregate to understand site usage.

We do not collect payment card details on our website. Payments for orders are handled directly with our team through agreed methods (cash, check, bank transfer, or other arrangements).

3. How We Use Your Information

We use your information only for legitimate business purposes, including:

• Confirming and processing your orders
• Communicating with you about your orders (availability, pricing, delivery scheduling, confirmations)
• Responding to questions and requests you send us
• Maintaining business records for accounting and legal compliance
• Sending occasional informational updates (such as delivery delays, holiday hours, or important service notices) if you have provided consent
• Improving our products and customer service

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share limited information only as follows:

• Service providers we use to run our business — including email providers and delivery partners. These providers process information only on our behalf and under their own privacy obligations, with the exception of not sharing information obtained by Mobile opt-in and phone numbers collected for SMS consent.
• Legal compliance — if required by law, court order, or to protect our rights, safety, or property.

5. Data Retention

We keep customer information only as long as needed to operate our business:

• Active customer records — for as long as you remain an active customer or business partner.
• Order records — typically retained for up to 7 years for accounting, tax, and legal compliance.
• Inactive contact information — kept for up to 3 years of inactivity, after which it may be deleted on request or as part of routine cleanup.
• SMS opt-out records — kept indefinitely so we can honor your opt-out preference.

6. Your Rights & Choices

You have the right to:

• Access the personal information we hold about you.
• Correct any information you believe is inaccurate.
• Request deletion of your personal information, subject to any legal requirements that require us to retain it.
• Opt out of SMS at any time by replying STOP to any message, or by contacting us directly.
• Opt out of email communications at any time by replying with an unsubscribe request.

To exercise any of these rights, contact us using the information in Section 12.

7. Data Security

We take reasonable physical, technical, and administrative measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

8. Third-Party Services

We use the following third-party services to operate our business:

• RingCentral — provides our business phone and SMS service. Information transmitted via SMS or phone calls is processed by RingCentral on our behalf. See RingCentral's privacy notice.
• Email providers — used to send and receive business email.
• Website hosting — our website host stores basic technical information necessary to serve our pages.

These providers are bound by their own privacy and data-protection policies and process information only as needed to deliver their services to us.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. For significant changes that affect how we use your information, we will provide additional notice where required by law.

11. Contact Us

For questions about this Privacy Policy, to exercise your rights, or to request data deletion, contact us at:

12. Carriers and Service Limits

Carriers (such as AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered messages. We work with RingCentral to deliver SMS through major US carriers and follow CTIA messaging guidelines and TCPA requirements.

13. SMS Terms & Conditions

This section forms the SMS Terms & Conditions for text messages (SMS) between you and 786 Halal INC (786 Halal US Meat).

13.1 SMS Consent Communication

The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

13.2 Types of SMS Communications

If you have consented to receive customer care, delivery notifications and Marketing text messages from 786 Halal INC, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Scheduling
• Delivery notifications
• Promotions or offers

13.3 Message Frequency

Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointment reminders, follow-up messages, billing inquiries, scheduling, delivery notifications, and promotions or offers.

13.4 Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

13.5 Opt-In Method

You may opt-in to receive SMS messages from 786 Halal INC in the following way:

• By submitting an online form

13.6 Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

13.7 Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://786halalusmeat.com or call us at +1 (929) 410-5714.

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

13.8 Standard Messaging Disclosures